Privacy policy

In accordance with the Data Protection Act 1998 ("Act") the Clarkson company responsible for managing and processing your data will be the company indicated as the data controller (the "Data Controller", "We" or "Us" as applicable) in the applicable contract that you have entered into (unless otherwise notified by Us) The Data Controller will always be a company within the Clarkson Group (as described in the Disclosure of Your Information section below).

This policy together with any other documents provided by the Data Controller to you, or which are available on any website(s) provided, or operated, by the Data Controller ("the Website(s)") (together, the "Terms") set out the basis on which any personal data the Data Controller collects from you, or that you provide to the Data Controller, will be managed and processed in accordance with the Act.  By providing information under the Terms you agree to only bring a claim, for breach of the Terms, against the Data Controller and no other member of the Clarkson Group.

Please read the following carefully to understand the Data Controller's practices and processes regarding your personal data and how the Data Controller will manage it.

Information we may collect from you

The Data Controller may collect and process the following data about you:

  • information that you provide to the Data Controller by registering on the Website(s). This includes personal and sensitive data, company details and other information provided at the time of registering to use the Website(s); information that you provide by filling in forms on the Website(s), subscribing to the Data Controller services/products, posting material or requesting further services/products. Please note that this may include company details, personal and sensitive data;
  • details of any transaction you carry out through the Website(s);
  • if you contact the Data Controller, such as to report a problem with the Website(s), the Data Controller may keep a record of that correspondence;
  • information that you provide when responding to surveys that the Data Controller uses for research purposes, although you do not have to respond to them; and
  • details of your visits to the Website(s) and the resources that you access, including but not limited to, traffic data, location data, weblogs and communication data.

IP addresses

The Data Controller may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to the Data Controller, and the Data Controller's advisors and/or suppliers. This is statistical data about the Data Controller's users' browsing actions and patterns, and does not identify any individual.

Cookies

If you access the Website(s) the Data Controller may use cookies to distinguish you from other users of the Website(s). This helps the Data Controller to provide you with a good experience and improve the Website(s). For detailed information on the cookies the Data Controller uses and the purposes for which the Data Controller uses them please see Our Website(s) Cookie Policy.

Where we store your personal data

The data that the Data Controller collects from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for the Data Controller, the Clarkson Group or for one of the Data Controller's suppliers when providing products and/or services to you. Such staff may be engaged in, among other things the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. The Data Controller will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to the Data Controller is stored on the Data Controller's secure servers. Where the Data Controller has given you (or where you have chosen) a password which enables you to access certain parts of the Website(s), you are responsible for keeping this password confidential. Unless the Data Controller explicitly agrees otherwise, the Data Controller requires you not to share your password with anyone and to inform the Data Controller promptly should you believe that the security of the password has been compromised.  You should also inform the Data Controller in the event you cease to work for your company or you no longer require access to the Website(s).

Unfortunately, the transmission of information via the internet is not completely secure. Although the Data Controller will use reasonable efforts to protect your personal data, the Data Controller cannot guarantee the security of your data transmitted to the Website(s); any transmission is at your own risk. Once the Data Controller has received your information, the Data Controller will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

The Data Controller uses information held about you in the following ways:

  • to provide any products and/or services requested by you;
  • to recognise you when you return to the Website(s);
  • to ensure that content from the Website(s) is presented in the most effective manner for you and for your computer;
  • to provide you with information, products or services that the Data Controller feels may interest you, where you have consented to be contacted for such purposes;
  • to allow you to participate in interactive features of the Data Controller's service, when you choose to do so;
  • to notify you about changes to any products or services provided to you;
  • to verify your compliance with the Terms; and
  • for the Data Controller's internal business operations.

If you are a registered user, the Data Controller may from time to time contact you by post or electronic means (including but not limited to e-mail, phone call or SMS) with information about services which the Data Controller believes may be of interest to you.

Disclosure of your information

Your personal information may be disclosed to any other member of the Clarkson Group.  The term "Clarkson Group" means (i) Clarkson PLC (a public company listed on the London Stock Exchange) and (ii) all of its Affiliates including Us. The term "Affiliate" of Clarkson PLC means any person that directly or indirectly through one or more intermediaries, controls, or is controlled by, or is under common control with, Clarkson PLC. The term "control" (including the terms "controls", "controlled by" and "under common control with") means the possession, direct or indirect, of the power to direct or cause the direction of the management, policies or activities of a person, whether through one or more intermediaries, controls, or is controlled by, or is under common control with, Clarkson PLC. Any other member of the Clarkson Group to which such personal information is disclosed shall have the same rights to use such data as the Data Controller.

For an overview of the main companies within the Clarkson Group please see Our Corporate Structure

We may disclose your personal information to third parties:

  • if it is required to provide you with products and/or services that you have requested from Us;
  • in the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if all or substantially all of Our assets are acquired by a third party, in which case personal data held about Our customers may be one of the transferred assets;
  • if We are under a duty to disclose or share your personal data in order to comply with any legal obligation; and
  • in order to enforce or apply Our Terms.

Your rights

You have the right to ask the Data Controller not to process your personal data for marketing purposes. The Data Controller will usually inform you (before collecting your data) if the Data Controller intends to use your data for such purposes or if the Data Controller intends to disclose your information to any third party for such purposes.

You have the right to add, amend, delete or update your personal data at any time by contacting the Data Controller.

You can exercise these rights at any time by contacting the Data Controller via the details in the 'Contact' section below.

Third party websites

The Website(s) may, from time to time, contain links to and from the websites of the Data Controller's partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that the Data Controller does not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet the Data Controller's costs in providing you with details of the information the Data Controller holds about you.

Changes to Our privacy policy

Any changes the Data Controller may make to the privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Company Secretary who can be contacted by:

Phone: +(44) (0)207 334 0000

Email: company.secretary@clarksons.com